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1.
Dorian Travel
® (Cyprus) act as booking agents on behalf of
all the hotels, apartments and villas featured on this website
and your contract will be made with these accommodation
providers. Please read the booking terms and conditions
carefully. They apply to all bookings made with Dorian Travel
® (Cyprus)
and to all members of your party. If you book more than 5
weeks before your arrival date in the hotel we require you to
pay a deposit of 30% of the total booking value, when you
book. The balance will be payable 5 weeks before departure.
2. Your Contract with accommodation featured on this
website
When you book accommodation, we send you an e-mail
confirmation of your booking and it is at the time that we
send this confirmation that a binding contract comes into
existence. The date of the contract is the date that appears
on the confirmation. The contract is subject to these booking
conditions. All booking conditions will apply including
cancellation charges. Once the contract is made, the
accommodation provider is responsible to you to provide you
with what you have booked and you are responsible to pay for
it, in each case subject to these booking conditions, and any
other terms and conditions specific to the relevant
accommodation. Please note: It is important to check carefully
the details of your booking, when you receive it. If you want
to cancel or change your booking later, you may have to pay
amendment or cancellation costs (described below), which may
be as much as the whole accommodation cost. In parties of two
or more people, the person who makes the booking, accepts
responsibility for making all payments to us for all members
of the party. We will send all vouchers and other information
to that person who will in turn be responsible for ensuring
that the other members of the party are kept fully informed.
Should you wish to make an amendment or cancel your booking,
we must receive confirmation by e-mail. We will only accept
confirmation from the person that makes the original booking.
If you are aged under 18 (on date of departure) and your
parents or guardians are not traveling with you, they must
write to us with their written consent.
3. Holiday Insurance
We strongly recommend you take out adequate holiday insurance.
It is your responsibility to check you have adequate insurance
cover: The insurance should cover, amongst other things, the
cost of cancellation by you, all medical costs and the cost of
assistance including return to your Home Country place (Town) in the event of an
accident or illness.
4. Payments
Payments of the price of your holiday is due:
a) If you book more than 5 weeks before your arrival
date, we require you to pay a deposit of 30% of the
total booking value, when you book. The balance will be
payable 5 weeks before departure. Unless you advise us that
you wish to cancel your booking before the balance due date,
we will automatically take payment from your credit card of
the balance due. By agreeing to these booking conditions, you
consent to this procedure.
b) If you book less than 5 weeks before departure, you
must pay the full price of the accommodation when you book.
Payment may be made by any major credit or debit card. We use
sophisticated technology to secure your credit card details.
Please note: Your booking may be cancelled, if you fail to
make payment on time and you would then be liable to pay the
accommodation provider the cancellation charges set out below.
Payment for incidental extras (e.g. mini bars, telephone
charges, etc.) has to be made directly to the accommodation
provider, when you check out.
5. Special Requests
If you have any special requests that do not form part of the
standard accommodation services as described in this website
(for example dietary requirements, cots or room location)
please let us know in writing at the time of booking. We will
pass on all such requests to the relevant accommodation
provider, but unfortunately cannot guarantee that they will be
met. Further if the accommodation provider is unable to meet
such requests, neither we nor they can have any liability to
you in this respect.
6. If you wish to make changes to your accommodation
booking
If you want to change any details of your booking, after we
have sent your confirmation, we will do our best to help.
However; the accommodation provider has no obligation to make
any change, although it will permit you or any member of your
party who is prevented from traveling to transfer the booking
to someone else, provided you give us reasonable notice of the
transfer (see conditions below). You must confirm any change
by e-mail. If the accommodation provider is able to make the
change, there will be a Dorian Travel ® (Cyprus)
administration charge as shown on the scale below plus
potential charges from the accommodation provider, subject to
their terms and conditions:
£20 CYP per booking alteration
If you change the number of people booked, the
accommodation price will be re-calculated for the new party
size. If for example your party is reduced in number, this may
mean that accommodation is under-occupied and each of the
remainder of your party may have to pay more. If you wish to
make any change to your booking while on holiday (e.g.
upgrading accommodation or extending your stay), all requests
are subject to availability and any extra cost must be paid
immediately.
If you want to change any of the details of your booking,
after we have sent you confirmation, we will do our best to
help. However; the accommodation provider has no obligation to
make any change, although it will permit you or any member of
your party who is prevented from traveling to transfer their
booking to someone else, provided you give us reasonable
notice of the transfer (see conditions below). You must
confirm any change by e-mail. If the accommodation provider is
able to make the change, there will be a Dorian Travel ® (Cyprus)
administration charge as shown on the scale below plus
potential charges of the accommodation provider, subject to
their terms and conditions:
7. If you cancel your Hotel Booking
a. The accommodation provider starts to incur costs for your
booking from the time it is confirmed by a unique confirmation
number. The closer it is to the
time of your planned holiday, the less likely they are to re-
sell it. Therefore, if you cancel your booking, a charge has
to made and the later the cancellation, the more that charge
will be. If you wish to cancel a confirmed booking, this must
be done by e-mail or fax by the person in whose name the booking is
invoiced (lead name). Cancellation charges will be calculated
as set out in the table below and will be notified to you by
invoice within two weeks of cancellation. (Please remember
these charges also apply, if you have failed to make payment
on time and we cancel your booking).
When the cancellation e-mail or fax is received by us before
departure:
More than 35 days 25%
35 - 15 days 50%
7 - 14 days 70%
7 days or less until departure and arrival to Cyprus 100%
Charges as a percentage of total accommodation booking
value. If one or more members of your party cancel, this may
mean that accommodation is under-occupied and the price of the
remaining members of your party may be increased to reflect
this. If the accommodation provider makes a change to your
booking, we will inform you as soon as possible before your
departure, but will have no other liability towards you. No
refunds can be given for stays that are ended earlier than
planned.
b. Dorian Travel
® (Cyprus) will do everything in its
power to avoid having to make any changes to any bookings. If
in the unlikely event that we are informed by the
accommodation owner that they are unable to provide the
accommodation which you have booked, we will try to provide
you with similar accommodation of equal standard. If we are
unable to do this or you prefer not to accept our alternative,
you may cancel free of charge.
8. our responsibility to you for your Booking
Because we are acting only as a booking agent we have no
liability for any of the accommodation arrangements and in
particular no liability for any illness, personal injury,
death or loss of any kind, unless caused by our negligence.
Any claim for damages for injury, illness or death arising
from your stay in the accommodation, must be brought against
the owner of the accommodation and will be under the
jurisdiction of the law of the country in which the
accommodation is based.
9. Complaints Procedure
If you have a complaint while you are staying at the
accommodation in question, you must inform the accommodation
management immediately, in order to give them the chance to
resolve the problem. You may lose any right to compensation,
if you fail to do so. If the issue is not resolved to your
satisfaction, you should contact our representative in the
resort. We have representatives in most of our resorts and,
where we do not, you may call us in the +357-24-818150
and
send a fax with brief of the complaint. We will act as an intermediary to try and rectify the
problem. In the event that we are unable to do so, and you
wish to take matters further, you must do so directly with the
accommodation provider concerned.
10. Indemnity
When you book accommodation through Dorian Travel ® (Cyprus),
you accept responsibility for the proper conduct of yourself
and your party during your stay. The accommodation provider
reserves the right at any time to terminate (before or after
departure) your holiday or that of any member of your party
due to your or their misconduct, within their reasonable
opinion. Full cancellation charges will then apply and no
refund will be given. Furthermore, the accommodation owner
shall be under no obligation whatsoever to pay compensation or
meet any costs or expenses you may occur as a result of us
terminating your booking, in accordance with this paragraph.
If your actions or those of any member of your party cause
damage to the accommodation in which you are staying, you
agree to fully indemnify us against any claim (including legal
costs) made against the accommodation owner. Finally, you are
also liable to make a reimbursement to the accommodation
provider for any damage caused, before you end your stay.
11. Room Allocation
After registration, on arrival at your accommodation, you will
be allocated a room. Please note: when traveling on flights
departing the from your place after midnight, your room will be reserved
from the previous day. You must therefore, normally check out
of your room at 12 noon on the day before a night flight home
or on the departure for an evening flight.
12. booking conditions for ending 2005 and for 2006
Any holidays booked within 6 weeks of departure and arrival
to Cyprus must be
paid in full at the time of booking.
®®
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Last modified on Monday 16/01/2006
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Booking Terms
(All
thanks to Cyprus Tourism Organization for the Support,
to the Ministry of Foreign Affairs, to Immigration Control airports). |
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